| Core Identity |
| Developer | Brown Paper Tickets | Universe Events | Jones Lang LaSalle Incorporated | UPS | Pegasus TransTech |
| Category | Utilities | Entertainment | Business | Business | Business |
| Platform | iOS | iOS | iOS, Android | Android, iOS | iOS, Android |
| Store Metrics |
| Rating | 2.2 / 5 | 3.6 / 5 | 2.5 / 5 | 2.8 / 5 | 4.8 / 5 |
| Ratings Count | 10 | 11 | 22 | 45 | 57,223 |
| Price | Free | Free | Free | Free | Free |
| Release Date | Mar 25, 2011 | Oct 14, 2015 | Aug 24, 2017 | May 8, 2019 | Jul 3, 2014 |
| Last Updated | Dec 6, 2018 | Apr 22, 2026 | Apr 1, 2026 | Mar 9, 2026 | Apr 29, 2026 |
| Sentiment & Reviews |
| Sentiment | terrible | mixed | mixed | mixed | mixed |
| Score | 15/100 | 45/100 | 50/100 | 55/100 | 55/100 |
| Praises | - The ticket scanning functionality provides efficient verification for event organizers when the connection remains stable
| - Efficient ticket scanning and on-site sales functionality drive positive event day experiences
| - | - Integration with UPS logistics network
| - Efficiency of document scanning and submission
|
| Complaints | - Frequent application crashes and login failures prevent organizers from accessing event management tools during critical times
- Lack of dedicated features for ticket holders creates a significant gap in the mobile experience
| - Immediate application crashes following recent updates prevent core ticket scanning tasks
- Account authentication and login errors create significant friction for event organizers
| - | - Scanning failures and UI regressions
| - Technical instability on Android
|
| Requests | - Ticket holders require a dedicated mobile interface to access and manage their event tickets
| - Integration with Apple Wallet for ticket storage and retrieval functionality
| - | - | - |
| Strategic Intel |
| Strengths | - Un-scan functionality enables complex event logistics
- Real-time capacity tracking provides essential operational data
| - Multi-device synchronization enables high-volume throughput at large-scale events
- Integrated door-sales functionality captures incremental transaction volume
| - Integrated JLL facility management ecosystem
- QR/NFC-based request trigger mechanism
- Enterprise-grade work order routing logic
| - Proprietary integration with the global UPS logistics network
- Specialized workflow for physical package handling
| - Geo-fenced weigh station bypass technology reduces driver downtime at 800+ locations
- T-Series ELD hardware integration creates high switching costs for enterprise fleet partners
- Automated document quality validation reduces manual re-submission rates for carriers
|
| Weaknesses | - 2.2-star rating on iOS
- Frequent app crashes during live events
- No consumer-facing ticket management interface
| - 3.6★ rating reflects recurring post-update stability issues
- Account authentication friction creates significant barriers for event-day staff
| - 2.5-star iOS rating indicates poor interface reliability
- Lack of automated diagnostic data
- High manual entry requirement
| - 2.77-star iOS rating indicates poor scanning reliability
- Lack of offline processing capabilities
| - 2.01★ rating gap between Android and iOS platforms indicates severe technical debt on the Android build
- Reliance on Fleet/Broker ID authorization prevents independent driver adoption
- High dependency on external ELD hardware for core HOS functionality
|
| Pricing | free | freemium | subscription | free | freemium |
| Momentum | Zombie | Intense | Maintenance | Active | Maintenance |
| Update Cadence | 1 versions | 5 versions | 2 versions, ~125d avg | 5 versions | 2 versions, ~1d avg |
