High confidence · Latest 100 of 3.6K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate high quality tutors and educational value for kids, but report technical bugs & stability and scheduling & cancellation issues.
Rating: 4.1
Reviews: 3.6K
Confidence: high
How did the latest release land?
Overall
3.9/ 5
★★★★★
(3.6K)Current version
4.4/ 5
+0.5 vs overall
★★★★★★
(443)Main signal post-update: high Quality Tutors.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- High Quality Tutors
- “The teachers are patient, friendly, and make learning English a joyful experience.”
- “All the tutors have been really nice, patient and encouraging.”
- Educational Value for Kids
- “Cambly Kids helped my children tremendously in their English studies.”
- “Both of my kids already progressed in speaking.”
Complaint
Common complaints
- Technical Bugs & Stability
- “After they have updated the application, I can't join any lesson.”
- “Teacher video freezes after few seconds, because the bug in the app.”
- Scheduling & Cancellation Issues
- “Tutors are constantly canceling reservations without even an apology.”
- “Difficult to make observation on the same day.”