High confidence · Latest 100 of 497 total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate price transparency and comparison tools, but report booking and communication failures.
Rating: 2.7
Reviews: 497
Confidence: high
How did the latest release land?
Overall
2.8/ 5
★★★★★
(497)Current version
2.6/ 5
-0.1 vs overall
★★★★★★
(155)Main signal post-update: booking and communication failures.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Price transparency and comparison tools
- “Users appreciate the ability to compare shop quotes before committing to service.”
Complaint
Common complaints
- Booking and communication failures
- “Frequent reports of appointments not syncing with physical shop schedules.”
Request
Most requested
- Improved shop-app communication
- “Users request real-time status updates that actually reflect shop activity.”