CBT Mobile Banking user reviews, decoded
High confidence · Latest 64 of 100 total reviews analyzed · Based on 100 reviews. Signal may be noisy.
Fresh user feedback skews mixed. Users appreciate long-term customers value the personal attention and professional service provided by local branch staff members and mobile check deposit interface allows for convenient banking without requiring a physical branch visit, but report mobile check deposit camera functionality fails to capture images correctly, forcing users to visit branches.
Rating: 4.8
Reviews: 100
Confidence: high
The latest update has not resolved persistent mobile deposit camera issues, which continue to be reported by users post-update.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Long-term customers value the personal attention and professional service provided by local branch staff members
- Mobile check deposit interface allows for convenient banking without requiring a physical branch visit
Common complaints
- Mobile check deposit camera functionality fails to capture images correctly, forcing users to visit branches
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 100 reviews. Updated regularly.