Low confidence · Latest 67 of 284 total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate reliable and easy to use interface for daily charging station navigation, but report excessive pricing and hidden costs compared to direct charging provider rates and frequent application crashes and freezing during map interaction or startup.
Rating: 4.3
Reviews: 284
Confidence: low
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(149)Current version
4.3/ 5
0.0 vs overall
★★★★★★
(149)Main signal post-update: reliable and easy to use interface for daily charging station navigation.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Reliable and easy to use interface for daily charging station navigation
- “Users describe the application as straightforward and easy to navigate”
- “Positive feedback regarding the reliability of the charging information provided”
Complaint
Common complaints
- Excessive pricing and hidden costs compared to direct charging provider rates
- “Users report significantly higher costs per kilowatt hour when using the service”
- “Complaints regarding additional session fees that make the service uncompetitive”
- Frequent application crashes and freezing during map interaction or startup
- “Users report the application hangs on the start screen or crashes when selecting stations”
- “Performance issues persist across multiple device types including tablets”
Request
Most requested
- Printable route planning options for better trip management and documentation
- “Users request the ability to print out planned charging routes”