ChatGPT user reviews, decoded

High confidence · Latest 120 of 77.2K total reviews analyzed

Frustrated

Fresh user feedback skews frustrated. Users find the conversational interface helpful for planning daily tasks and generating creative content ideas. Users report frequent application crashes and loading failures post-update prevent users from accessing core chat functionality.

Rating: 4.8

Reviews: 77.2K

Confidence: high

The latest update failed to address long-standing stability issues, with users reporting that crashes and loading failures persist across multiple recent builds.

How did the latest release land?

Overall
4.8/ 5
(61.7M)
Current version
4.8/ 5
+0.1 vs overall
(9.4M)
Main signal post-update: users find the conversational interface helpful for planning daily tasks and generating creative content ideas.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch15 releases in range

Review themes

Praise

What users love

  • Users find the conversational interface helpful for planning daily tasks and generating creative content ideas
  • The platform serves as a reliable companion for learning and exploring complex historical or theological topics
Complaint

Common complaints

  • Frequent application crashes and loading failures post-update prevent users from accessing core chat functionality
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 77,246 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by ChatGPT, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0