Cisco Secure Client is an enterprise VPN client for Android and iOS that provides encrypted, persistent network access to corporate resources.
Product velocity
Maintenance
Daily rank 🇺🇸
—
Business
Sentiment
3.7
17k reviews
Nemesis
Palo Alto Networks GlobalProtect
The App DNA
What makes this app unique?
The app removes the barrier to business-critical application connectivity for mobile employees by maintaining secure tunnels to Cisco headend infrastructure.
For Corporate employees and enterprise IT administrators requiring secure, persistent remote access to business resources.
What does it look like?
Key features
Adapts connection methods between TLS and DTLS to ensure persistent access. Revenue Link: B2B partnership core utility.
Provides DNS-layer protection. Revenue Link: Upsell mechanism for existing VPN customers.
MDM-controlled tunnel policy restricting access to specific apps. Revenue Link: Justifies Plus/Apex license requirements.
How much does it cost?
The app is a free download but requires an enterprise-grade Cisco headend contract, effectively gating all utility behind B2B licensing.
Velocity
Maintenance developmentperformanceopaqueShow more...
The app maintains a slow, consistent cadence of approximately 0.08 releases per week, placing it firmly in the maintenance tier. The development trend is stable, with the publisher consistently providing only generic bug fixes and stability improvements across all recent updates. There is no evidence of new feature development or live operations, as the release notes remain uniformly opaque. The latest release occurred 153 days ago, reflecting a long-term focus on infrastructure maintenance rather than product expansion.
Who built it?
Cisco
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WebexOne EventsUser Sentiment
What do users think recently?
The recent review mood reads frustrated. Users appreciate the core connection functionality provides reliable remote access to work networks for many mobile users, but report the lack of a password saving feature forces users to manually re-enter complex credentials repeatedly.
How are ratings & reviews evolving?
What users say, by theme
- The core connection functionality provides reliable remote access to work networks for many mobile users
- The lack of a password saving feature forces users to manually re-enter complex credentials repeatedly
50 of 50 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Cisco Secure Client
How's the Business market?
Cisco Secure Client holds a stable position as a B2B utility, with its Business category rank (#75 in AT) reflecting its role as an enterprise tool rather than a consumer app. The lack of recent feature updates (153 days since last store update) signals a maintenance-mode posture.
Read the market outlookThe rivals identified
By Palo Alto Networks
The most direct rival in the enterprise firewall-to-client market, GlobalProtect is the primary alternative for large-scale organizations choosing between Cisco and Palo Alto security ecosystems.
- Stronger integration with Prisma Access for cloud-native SASE (Secure Access Service Edge) deployments
- Generally higher user sentiment regarding the mobile connection experience and stability
- Unified agent approach that simplifies the transition from traditional VPN to Zero Trust Network Access (ZTNA)
FortiClient 6.0Contender
Zscaler Client ConnectorContender
Ivanti Secure Access ClientContenderCCitrix SSOContenderUnlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Cisco Secure Client
Where is it heading?
The enterprise VPN market is shifting toward cloud-native, zero-trust architectures, leaving legacy client-based VPNs like Cisco Secure Client increasingly vulnerable to churn. Without a shift toward modern mobile UX and stability, the app risks being replaced by integrated security solutions that offer lower friction for the end-user.
- Frequent authentication loops in the latest release disrupt remote work, which erodes the reliability required for enterprise-grade network access.
- A 153-day gap since the last store update indicates a maintenance-only cadence, leaving critical user complaints unaddressed for extended periods.
The SWOT
- Persistent VPN tunneling via TLS/DTLS ensures enterprise-grade connectivity
- MDM-controlled per-app VPN policies enable granular security compliance
- Biometric credential storage would resolve the #1 user complaint
Next best moves
Ship biometric credential storage because it is the top-requested feature → reduce manual entry friction
+ 1 more prioritized moveThe counter-intuitive read
The app's negative sentiment is a feature, not a bug…
Read the full takeSince the last report: The app has entered a more pronounced maintenance phase, with the update cadence slowing significantly and sentiment declining due to persistent authentication loops and the absence of biometric credential storage.
Bottom line
Prioritizing biometric credential storage would resolve the primary friction point driving negative sentiment, while stabilizing authentication loops is critical to maintaining the app's role as a reliable enterprise gateway.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Cisco Secure Client free to use?
Does Cisco Secure Client save my password?
Why does the app keep disconnecting?
Sources
- [1] Play Store listing, source
Report last updated