The recent redesign failed to address core functional deficiencies, as the app continues to operate as a web redirect rather than a native utility. While the average rating increased by 0.91 stars, the sample size remains too small to indicate a genuine recovery. The update is classified as negative due to persistent navigation failures and unresolved data entry errors.

Version 2.0 – New Redesign
• Updated look and improved performance
• Enhanced stability and reliability

We've updated the myPHX311 app with a new and improved user experience!