High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate simple interface & core concept and community & coaching value, but report app crashes & login failures and abandoned development & unresponsive support.
Rating: 3.5
Reviews: 99
Confidence: high
How did the latest release land?
Overall
3.3/ 5
★★★★★★
(4.9K)Current version
3.5/ 5
+0.2 vs overall
★★★★★★
(170)Main signal post-update: simple Interface & Core Concept.
Review themes
Praise
What users love
- Simple Interface & Core Concept
- “I love the longevity of the app and the user interface.”
- “Simple and easy to use, So helpful... perfect and It is very satisfying to use.”
- Community & Coaching Value
- “Made some awesome friends through it and there’s a sweet little community.”
- “I grew a lot through the direction and ideas I got from the coach. Probably the most valuable thing I have ever gotten.”
Complaint
Common complaints
- App Crashes & Login Failures
- “App always freezes and crashes and deletes data nowadays.”
- “I literally can't get past the sign up form. The fields keep resetting.”
- “Freezes on the Facebook login screen, unusable on latest Android.”
- Abandoned Development & Unresponsive Support
- “Seems like the developers have all but abandoned this app. Last update was three years ago.”
- “I have sent multiple questions to their Support email address with no response.”
- Broken Core Features (Adding Goals)
- “I cannot create new habits anymore! What a shame!”
- “Attempting to add a new habit results in an 'Error loading results' message.”
- Billing & Subscription Issues
- “Despite pausing my subscription... I was still charged £68.”
- “Paused subscription, got charged.”
- Privacy Concerns
- “Users’ daily goal checkins are public by default, and they CANNOT retroactively change that data to private.”
- “Why are goals public by default? There are some crazy public goals right at the top of the activity feed that feel very private / NSFW.”