High confidence · Latest 100 of 2.7M total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate user-friendly interface and transaction speed, but report high transaction fees and inadequate customer support.
Rating: 4.7
Reviews: 2.7M
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(2.7M)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(1.8M)Main signal post-update: user-Friendly Interface.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- User-Friendly Interface
- “love the app It is nice and easy to use.”
- “I love this app because it makes investing in crypto so easy. It is extremely user friendly.”
- Transaction Speed
- “It’s very quick in transactions. And low chance costs.”
- “I just bought dogecoin by using coin base and it’s fast and also it’s secure.”
Complaint
Common complaints
- High Transaction Fees
- “Charges too much fees”
- “It cost me £50 to buy 1 ETH and the cost for selling is £26!!!”
- Inadequate Customer Support
- “Chatbot was useless. Support was slow and unwilling to give timely estimates of completion.”
- “Terrible exchange support. Better off using another exchange”