High confidence · Latest 100 of 231 total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate streamlined booking and check-in workflows allow travelers to manage flight itineraries with minimal effort, but report forced app updates requiring the latest operating system prevent users with older devices from accessing.

Rating: 4.7

Reviews: 231

Confidence: high

How did the latest release land?

Overall
4.8/ 5
(1.2M)
Current version
4.7/ 5
-0.0 vs overall
(976.9K)
Main signal post-update: streamlined booking and check-in workflows allow travelers to manage flight itineraries with minimal effort.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Streamlined booking and check-in workflows allow travelers to manage flight itineraries with minimal effort
    • Users frequently mention the ease of booking and checking in for flights
    • The interface is described as clear and simple for managing travel plans
Complaint

Common complaints

  • Forced app updates requiring the latest operating system prevent users with older devices from accessing
    • Users report being locked out of the app because they cannot update their OS
    • Forced updates are causing significant frustration for those on older hardware
Request

Most requested

  • Improved calendar integration to automatically sync flight schedules with personal mobile calendars
    • Users are asking for a direct way to export flight details to their calendar

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by American Airlines, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0