High confidence · Latest 100 of 184 total reviews analyzed · Based on 184 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate reliable call and text quality provides functional utility for users needing secondary communication lines, but report misleading free trial offers result in immediate unauthorized charges to user payment methods.

Rating: 4.5

Reviews: 184

Confidence: high

How did the latest release land?

Overall
4.6/ 5
(173.2K)
Current version
4.7/ 5
+0.1 vs overall
(92.2K)
Main signal post-update: reliable call and text quality provides functional utility for users needing secondary communication lines.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Reliable call and text quality provides functional utility for users needing secondary communication lines
    • Users report consistent call quality when the service is active
    • The app delivers on basic communication needs for some subscribers
Complaint

Common complaints

  • Misleading free trial offers result in immediate unauthorized charges to user payment methods
    • Users report being charged immediately despite selecting a free trial
    • Frequent complaints regarding the inability to secure refunds after unexpected billing
Request

Most requested

  • Transparent pricing models that clearly distinguish between free and paid feature sets
    • Users request clear communication regarding costs before installation
    • Demand for a limited free tier instead of mandatory upfront payment

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Burner: Second Phone Number, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0