High confidence · Latest 100 of 10.4K total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate cost and time savings and professional and compassionate staff, but report excessive notifications.
Rating: 4.9
Reviews: 10.4K
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(10.5K)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(9.4K)Main signal post-update: cost and Time Savings.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Cost and Time Savings
- “saved me thousands in vet bills!”
- “avoid an unnecessary vet visit”
- Professional and Compassionate Staff
- “The vet techs are very helpful”
- “compassionate and kind”
Complaint
Common complaints
- Excessive Notifications
- “annoyed by all the emails and messages”