High confidence · 100 reviews analyzed · Based on 100 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate transcription accuracy and utility, but report subscription and cancellation issues.
Rating: 4.8
Reviews: 100
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(82.6K)Current version
4.7/ 5
-0.0 vs overall
★★★★★★
(50.1K)Main signal post-update: transcription Accuracy and Utility.
Review themes
Praise
What users love
- Transcription Accuracy and Utility
- “Otter is accurate and easy to use on the app.”
- “The AI part is extremely helpful, the summaries are precise.”
Complaint
Common complaints
- Subscription and Cancellation Issues
- “Hides billing in web location exclusively to avoid visibility.”
- “Force you to website where you can’t actually scroll to and click cancel button.”