High confidence · Latest 100 of 10K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate comprehensive travel data, but report aggressive paywall/subscription model and poor user experience & onboarding.
Rating: 4.7
Reviews: 10K
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(10K)Current version
4.7/ 5
+0.0 vs overall
★★★★★★
(9.7K)Main signal post-update: comprehensive Travel Data.
Review themes
Praise
What users love
- Comprehensive Travel Data
- “Excellent source of information for RV travelers!”
- “Low clearance bridge info for high profile rigs, it's all there!”
Complaint
Common complaints
- Aggressive Paywall/Subscription Model
- “Advertised as free but pay only there are so many free apps that do the same thing”
- “I paid $10.00 in 2015 for a 1 time lifetime purchase... they are refusing to honor the lifetime purchase”
- Poor User Experience & Onboarding
- “Sign up or sign in is terrible, too many direct links”
- “Can't get through to the website without a bunch of pop-ups”