High confidence · Latest 100 of 237 total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate new seller support and assigned manager availability provide helpful guidance for business setup, but report post-update dashboard changes remove critical sales data visualization and complicate navigation for sellers.
Rating: 4.2
Reviews: 237
Confidence: high
How did the latest release land?
Overall
4.1/ 5
★★★★★
(296.5K)Current version
4.6/ 5
+0.4 vs overall
★★★★★★
(101.7K)Main signal post-update: new seller support and assigned manager availability provide helpful guidance for business setup.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- New seller support and assigned manager availability provide helpful guidance for business setup
- “New sellers report positive experiences with assigned support staff”
Complaint
Common complaints
- Post-update dashboard changes remove critical sales data visualization and complicate navigation for sellers
- “Users report the removal of sales bar graphs makes tracking performance difficult”
Request
Most requested
- Restoration of historical sales graphs and data visualization tools on the mobile dashboard
- “Users explicitly request the return of the sales bar graph feature”