High confidence · Latest 100 of 10.3K total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate accuracy and knowledge and helpful chat/diagnosis features, but report subscription and billing issues and inaccurate plant identification.
Rating: 4.5
Reviews: 10.3K
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(10.4K)Current version
4.5/ 5
+0.0 vs overall
★★★★★★
(8.2K)Main signal post-update: accuracy and Knowledge.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Accuracy and Knowledge
- “its very accurate”
- “Best app I found that is consistent in the results.”
- “Really knowledgeable all you have to do is just ask the chat bot”
- Helpful Chat/Diagnosis Features
- “I really like the diagnosis and chat features of this app.”
- “You can ask the chat feature a question in your own words and get good answers.”
Complaint
Common complaints
- Subscription and Billing Issues
- “paid only. bs”
- “Uninstalled this 2 days after I installed it and was still charged a subscription fee.”
- “I cancelled my subscription before during the app; however, I was charged for the year.”
- Inaccurate Plant Identification
- “it has said that every one of my plants are in great health; they're not.”
- “Immediately identified my sick tulip plant as a bamboo.”