High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of use, but report app crashes/white screen and poor customer support.
Rating: 4.5
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(57.8K)Current version
4.5/ 5
-0.0 vs overall
★★★★★★
(9.3K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “Easy to use. Fees are about the same as other apps.”
- “Sign up was so easy for me”
Complaint
Common complaints
- App Crashes/White Screen
- “I login and nothing showing up it’s a blank screen”
- “App opens into a white screen and app is NOT useable.”
- Poor Customer Support
- “Getting unrelated automated responses. Need a real person”
- “Customer support doesn’t help they’re just they’re to make suggestions”