High confidence · Latest 100 of 1.6K total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate digital id access, but report device compatibility issues and broken login and registration.
Rating: 2.3
Reviews: 1.6K
Confidence: high
How did the latest release land?
Overall
2.1/ 5
★★★★★
(1.6K)Current version
2.5/ 5
+0.3 vs overall
★★★★★★
(338)Main signal post-update: digital ID Access.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Digital ID Access
- “having access to my ID card in the app has been incredibly helpful!”
Complaint
Common complaints
- Device Compatibility Issues
- “it says my Samsung S20 Ultra isn't compatible.”
- “Latest update it disappeared and now said it's not computations with my Samsung A51.”
- Broken Login and Registration
- “the continue button is at the very bottom of the page and i can't access it.”
- “Unable to even use the keyboard to log in.”