High confidence · Latest 64 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate comprehensive ship navigation and event scheduling tools provide essential utility for daily cruise planning, but report frequent application crashes and connection drops disrupt access to essential cruise information and services.
Rating: 4.6
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(595.2K)Current version
4.7/ 5
+0.0 vs overall
★★★★★★
(417.4K)Main signal post-update: comprehensive ship navigation and event scheduling tools provide essential utility for daily cruise planning.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Rating over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Releases:MajorMinorPatch2 releases in range
Review themes
Praise
What users love
- Comprehensive ship navigation and event scheduling tools provide essential utility for daily cruise planning
- “Users rely on the app to track daily activities and dining options”
Complaint
Common complaints
- Frequent application crashes and connection drops disrupt access to essential cruise information and services
- “Users report needing to reinstall the app multiple times per day”
Request
Most requested
- Detailed cabin steward profiles including names and languages would improve the personalized guest experience
- “Users suggest adding a feature to view information about their assigned cabin staff”