High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate contactless pump authorization via the mobile app saves time during busy fueling sessions, but report inconsistent reward point application creates frustration regarding promised fuel savings.
Rating: 4.8
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(448.4K)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(333.6K)Main signal post-update: contactless pump authorization via the mobile app saves time during busy fueling sessions.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Rating over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Releases:MajorMinorPatch3 releases in range
Review themes
Praise
What users love
- Contactless pump authorization via the mobile app saves time during busy fueling sessions
- “Users appreciate skipping the line inside the store”
- “The ability to pay directly from the car is cited as a primary convenience”
Complaint
Common complaints
- Inconsistent reward point application creates frustration regarding promised fuel savings
- “Users report points failing to apply after completing in-store purchases”
- “Discrepancies between advertised discounts and final pump prices are frequently cited”
Request
Most requested
- Real-time fuel price visibility within the app to support comparison shopping
- “Users request the ability to view current gas prices before driving to a station”