Tolls NY vs its rivals

Side-by-side comparison against Tolls NY's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Tolls NY
This App
Core Identity
DeveloperConduent Inc.Wheels Up Partners, LLC.MiPermit LtdModivCareMobile Traffic DATA Sp. z o.o.SIA ATOM TechKupuj Online
CategoryTravelTravelTravelMedicalFinanceTravelTravel & Local
PlatformiOSiOS, AndroidiOS, AndroidiOSAndroid, iOSAndroid, iOSiOS, Android
Store Metrics
Rating4.8 / 54.8 / 54.3 / 54.6 / 54.1 / 54.8 / 54.4 / 5
Ratings Count244,5494,6205611,455115169
PriceFreeFreeFreeFreeFreeFreeFree
Release DateJun 15, 2020Mar 18, 2015Nov 18, 2009Aug 4, 2021Apr 8, 2016Nov 17, 2025Mar 30, 2026
Last UpdatedJan 23, 2026May 11, 2026May 13, 2026May 7, 2026Apr 23, 2026Apr 25, 2026May 1, 2026
Sentiment & Reviews
Sentimentterribleterriblenegative----
Score25/10015/10025/100----
Praises
  • Apple Pay integration provides a convenient and fast payment method for toll replenishment
  • Legacy members report high satisfaction with private flight convenience and cost-effective travel options
  • Parking payment convenience saves users from returning to vehicles to extend sessions
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Complaints
  • Delayed transaction processing leads to unexpected late fees and financial penalties for users
  • Registration and account creation flows fail consistently due to app crashes and unresponsive screens
  • Application crashes immediately upon selecting parking locations following the latest update
  • Registration barriers for international visitors prevent non-UK mobile number usage
  • Lack of immediate payment confirmation creates anxiety regarding potential parking fines
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Requests
  • Real time balance updates are requested to prevent confusion regarding account status
  • Transparent access to flight availability and pricing before committing to a paid membership tier
  • Integration of digital wallet payment options to simplify transaction security
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Strategic Intel
Strengths
  • Official government authorization functions as a B2B distribution barrier against private payment aggregators.
  • Delta partnership bridges commercial and private travel spend
  • Membership-gated empty leg access drives subscription acquisition
  • Direct local authority data integration provides superior real-time tariff accuracy
  • Remote session extension reduces user churn by preventing parking fines
  • Health plan integration creates a captive user base immune to standard consumer travel app acquisition tactics.
  • Mileage reimbursement portal provides a unique financial incentive for self-driving members that competitors lack.
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Weaknesses
  • High-frequency billing delay complaints drive negative sentiment.
  • Authentication friction and forced password resets hinder daily access.
  • 0.7★ Android-iOS rating gap on majority Android base
  • Registration flow crashes prevent new user acquisition
  • Lack of transparent pricing before membership commitment
  • 2.4 Android rating indicates severe stability issues
  • Lack of digital wallet support increases payment friction
  • Lack of real-time transit alerts increases user anxiety during delays compared to transit-focused competitors.
  • Manual claim submission processes create friction for reimbursement users compared to automated expense-processing rivals.
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Pricingfreesubscriptionfreefreefreefreefree
MomentumActiveMaintenanceMaintenanceZombieIntenseIntenseIntense
Update Cadence5 versions2 versions, ~17d avg2 versions, ~64d avg1 versions5 versions5 versions5 versions

Compare Tolls NY head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Tolls NY, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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