High confidence · Latest 116 of 149 total reviews analyzed · Based on 149 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate core flight management and booking features provide a reliable travel experience for frequent flyers, but report persistent login failures and authentication loops prevent users from accessing their accounts post-update.

Rating: 4.8

Reviews: 149

Confidence: high

How did the latest release land?

Overall
4.8/ 5
(7.5M)
Current version
4.8/ 5
+0.0 vs overall
(7M)
Main signal post-update: core flight management and booking features provide a reliable travel experience for frequent flyers.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch3 releases in range

Review themes

Praise

What users love

  • Core flight management and booking features provide a reliable travel experience for frequent flyers
    • Users appreciate the organization of trip details in one place
    • Frequent travelers find the app helpful for planning and managing flight itineraries
Complaint

Common complaints

  • Persistent login failures and authentication loops prevent users from accessing their accounts post-update
    • Multiple reports of inability to log in despite password resets
    • Users describe being stuck in a cycle of error messages when attempting to access account information
Request

Most requested

  • In-app feedback and bug reporting tools to improve communication between members and the airline
    • Users suggest adding a dedicated channel for reporting technical issues directly

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Fly Delta, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0