High confidence · Latest 100 of 198 total reviews analyzed · Based on 198 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate onboard activity tracking and dining schedule management provide significant convenience for cruise guests, but report unreliable messaging delivery and connectivity issues disrupt communication between guests while at sea.
Rating: 4.5
Reviews: 198
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(134.4K)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(116.2K)Main signal post-update: onboard activity tracking and dining schedule management provide significant convenience for cruise guests.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Onboard activity tracking and dining schedule management provide significant convenience for cruise guests
- “Access to daily menus”
- “Simplified ship navigation”
Complaint
Common complaints
- Unreliable messaging delivery and connectivity issues disrupt communication between guests while at sea
- “Messages failing to send”
- “Inconsistent chat performance”
Request
Most requested
- In-app room service ordering would improve convenience for guests returning to their staterooms
- “Order food directly through the app”