High confidence · Latest 100 of 198 total reviews analyzed · Based on 198 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate secure communication environment allows children to connect with family and friends safely, but report authentication and login failures prevent users from accessing their accounts post-update.
Rating: 4.0
Reviews: 198
Confidence: high
How did the latest release land?
Overall
3.9/ 5
★★★★★
(370.9K)Current version
4.3/ 5
+0.3 vs overall
★★★★★★
(112.6K)Main signal post-update: secure communication environment allows children to connect with family and friends safely.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Secure communication environment allows children to connect with family and friends safely
- “Parents value the controlled messaging environment for younger children”
- “Users appreciate the ability to stay in touch with relatives and friends in a protected space”
Complaint
Common complaints
- Authentication and login failures prevent users from accessing their accounts post-update
- “Users report being stuck on loading screens or white boxes during the sign-in process”
- “Multiple accounts are unable to initialize or link correctly after the latest update”
Request
Most requested
- Message deletion functionality is requested to manage storage and remove unwanted chat history
- “Users express frustration at the inability to clear old messages or free up space”
- “Requests for a delete button to remove specific chats are common”