High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate affordable ticket pricing provides a budget-friendly option for travelers seeking low-cost flight alternatives, but report technical failures during the check-in process prevent passengers from accessing boarding passes via the app.
Rating: 4.7
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(1.3M)Current version
4.7/ 5
-0.0 vs overall
★★★★★★
(1.2M)Main signal post-update: affordable ticket pricing provides a budget-friendly option for travelers seeking low-cost flight alternatives.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Affordable ticket pricing provides a budget-friendly option for travelers seeking low-cost flight alternatives
- “Users frequently cite low ticket prices as the primary reason for choosing the airline”
Complaint
Common complaints
- Technical failures during the check-in process prevent passengers from accessing boarding passes via the app
- “Users report being unable to check in or view trip details post-update”
Request
Most requested
- Simplified check-in process that does not require mandatory app installation or constant re-login
- “Users request web-based check-in options to avoid app-specific technical hurdles”