High confidence · Latest 100 of 44.3K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of use and free access model, but report unreliable connection and deceptive advertising.
Rating: 4.7
Reviews: 44.3K
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(44.4K)Current version
4.7/ 5
0.0 vs overall
★★★★★★
(44.4K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “It’s really nice and easy to use for free”
- “I just clicked to connect and it just connected! Easy as that”
- Free Access Model
- “Great free VPN that’s actually free”
- “Allows customers to dictate how many ads they are willing to view to access their services”
Complaint
Common complaints
- Unreliable Connection
- “Keeps disconnecting after a few minutes although it was supposed to stay on for 24 hours”
- “Keeps loosing connection, unreliable”
- Deceptive Advertising
- “It said it would show 4 ads to me and I get a day, but it ended up trying to show me 8 ads”
- “When selecting how long to use the VPN it states how many ads you need to watch however it’s doubled”
- Technical Malfunctions
- “When the add is done you can’t ex out of it at all”
- “Causes phone to freeze”