High confidence · Latest 100 of 450 total reviews analyzed

Upset

Recent user voice shows a upset sentiment. Users appreciate essential utility, but report streaming reliability and billing and support.

Rating: 4.1

Reviews: 450

Confidence: high

How did the latest release land?

Overall
4.1/ 5
(451)
Current version
4.1/ 5
0.0 vs overall
(451)
Main signal post-update: essential Utility.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Not enough recent reviews to plot a sentiment trend.

Review themes

Praise

What users love

  • Essential Utility
    • Costly but worth it when you cannot be there in person.
Complaint

Common complaints

  • Streaming Reliability
    • Video is constantly glitching with lags and delays followed by an outage.
    • Games consistently do not stream their 3rd sets.
  • Billing and Support
    • Charged for renewal... They would not refund. No customer service.
    • Canceled my subscription... over a year later, I was charged $255.

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