Jobber is a field service management app for home service businesses, providing tools for scheduling, quoting, and invoicing on iOS and Android.
Product velocity
Intense
Daily rank 🇺🇸
#89
Business · free
Sentiment
4.7
25k reviews
Nemesis
Housecall Pro: Field Service
The App DNA
What makes this app unique?
Business owners hire Jobber to consolidate fragmented field operations into a single subscription, reducing the administrative overhead of managing quotes and payments.
For Small to medium-sized home service business owners in industries like HVAC, landscaping, and plumbing.
What does it look like?
Key features
Automated pricing and up-sell drafting based on historical data.
Syncs client records and invoices with QuickBooks Online.
Self-service portal for quote approval and invoice payment.
How much does it cost?
Tiered subscription model designed to scale alongside user revenue and team size.
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
User Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate core scheduling and invoicing tools provide significant operational efficiency for small business owners.
How are ratings & reviews evolving?
What users say, by theme
- Core scheduling and invoicing tools provide significant operational efficiency for small business owners
- Payment processing delays and fund holds create severe cash flow friction for small businesses
49 of 49 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Jobber Field Service Software
How's the Business market?
Jobber holds a #14 Grossing position in the US Business category, maintaining a strong revenue rank despite recent sentiment friction. The gap between its high grossing rank and the negative user sentiment signals that core operational utility currently outweighs payment-processing frustrations.
Read the market outlookThe rivals identified
By Codefied Inc.
With over 24,000 reviews and a high release cadence, Housecall Pro is the primary market leader directly competing for the same field service audience.
- Offers integrated consumer-facing booking portals that allow homeowners to schedule directly into the technician's calendar.
- Provides robust automated marketing and review-generation tools that turn completed jobs into repeat business cycles.
- Maintains a high-velocity release schedule of 14 updates in six months, signaling aggressive feature iteration.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Jobber Field Service Software
Where is it heading?
The field service market is consolidating around platforms that offer both operational utility and financial flexibility, leaving Jobber exposed to rivals that do not mandate payment processing. Unless the team addresses the payment-hold friction and technical instability, the current revenue rank will erode as high-value users migrate to more flexible competitors.
- Persistent update-loop bugs in the latest release block field access, which compounds the rating drag already visible on Android.
- Payment-hold transparency issues drive high-volume users to request external merchant integrations, threatening the platform's long-term payment-take rate.
The SWOT
- Editors' Choice badge across five markets sustains organic install velocity
- QuickBooks integration creates high switching costs for accounting-dependent businesses
- AI-driven pricing automation increases average ticket size
- Expand into enterprise-level job costing to capture high-growth landscaping firms
- Integrate external merchant accounts to reduce payment-hold churn
Next best moves
Resolve update-loop bug because it blocks app access for field workers → restore daily active usage
+ 1 more prioritized moveThe counter-intuitive read
Jobber's #14 Grossing rank is a liability, not a win…
Read the full takeFeature gaps
Native consumer-facing booking portal (available in Housecall Pro) +1
Since the last report: Jobber's competitive position is currently pressured by payment-processing friction and technical instability, despite the introduction of AI-driven features.
Bottom line
Jobber maintains a category lead through sticky scheduling and accounting integrations, but the payment-processing friction is creating a churn risk that competitors are actively exploiting, so the PM must prioritize payment transparency to protect the subscription base.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Jobber suitable for solo contractors?
How does Jobber compare to Housecall Pro?
Does Jobber have hidden payment fees?
What are the alternatives to Jobber for field service?
Report last updated