High confidence · Latest 100 of 8.8K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate ease of use, but report export and email failures and lack of updates and support.
Rating: 4.7
Reviews: 8.8K
Confidence: high
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(1.9M)Current version
4.7/ 5
+0.4 vs overall
★★★★★★
(8.8K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Ease of Use
- “The best and most reliable and also very easy to use app for backing up contacts.”
- “Simple & easy to understand A+++”
Complaint
Common complaints
- Export and Email Failures
- “The email button will take you absolutely no where have tried every possible thing and way!”
- “It will not let me email a backup at all.”
- Lack of Updates and Support
- “This app is never updated... I've sent email to support TWICE many months ago... NO SUPPORT!!”