High confidence · Latest 100 of 10.6K total reviews analyzed

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate ease of use, but report technical bugs and stability and low pay and compensation.

Rating: 3.9

Reviews: 10.6K

Confidence: high

How did the latest release land?

Overall
4.1/ 5
(10.7K)
Current version
3.9/ 5
-0.1 vs overall
(6.6K)
Main signal post-update: technical Bugs and Stability.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Ease of Use
    • osm very usefull and easy to use
    • app is easy to use. I highly recommend
Complaint

Common complaints

  • Technical Bugs and Stability
    • your app sucks it's so buggy and glitchy
    • app took up 135gb of space on my phone
    • It keeps crashing and sometimes it will not allow to accept trips.
  • Low Pay and Compensation
    • I just did 24 miles for 2 dollars
    • Base rate ain't the best u have to rely on tips for ur money

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Gopuff Driver, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0