High confidence · Latest 100 of 141 total reviews analyzed · Based on 141 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate high quality food and consistent flavor profiles keep customers returning for repeat orders, but report broken authentication and checkout flows force users to abandon orders or use the website.
Rating: 4.8
Reviews: 141
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(582.6K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(566.4K)Main signal post-update: high quality food and consistent flavor profiles keep customers returning for repeat orders.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- High quality food and consistent flavor profiles keep customers returning for repeat orders
- “Users consistently praise the taste of burgers and shakes”
- “The food quality is frequently cited as the primary reason for enduring app issues”
Complaint
Common complaints
- Broken authentication and checkout flows force users to abandon orders or use the website
- “Users report being redirected to the website when trying to complete orders”
- “Authentication codes fail to arrive or cause the cart to clear upon login”
Request
Most requested
- Integration of Apple Pay and Google Pay to simplify the checkout and payment process
- “Users explicitly request digital wallet support to avoid manual entry”
- “Payment processing is described as slow and prone to failure”