Hertz Rental Car, SUV, Van user reviews, decoded
High confidence · Latest 89 of 209 total reviews analyzed
Fresh user feedback skews upset. Users appreciate the booking process is described as fast and easy when the application functions without technical errors, but report frequent application crashes and login failures prevent users from accessing their reservations or managing existing bookings.
Rating: 4.8
Reviews: 209
Confidence: high
The latest update introduced map-based search and a new shop-and-book flow, but these features are overshadowed by persistent login, crash, and reservation retrieval issues that remain unresolved.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The booking process is described as fast and easy when the application functions without technical errors
Common complaints
- Frequent application crashes and login failures prevent users from accessing their reservations or managing existing bookings
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 209 reviews. Updated regularly.