High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate historical tax data retention provides long-term value for returning users across multiple filing years, but report predatory pricing and hidden fees surface post-update, causing users to feel deceived by free-filing claims.
Rating: 4.8
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(1.3M)Current version
4.8/ 5
+0.2 vs overall
★★★★★
(938.9K)Main signal post-update: historical tax data retention provides long-term value for returning users across multiple filing years.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Historical tax data retention provides long-term value for returning users across multiple filing years
- “Users appreciate the ability to access seven years of past tax filings”
Complaint
Common complaints
- Predatory pricing and hidden fees surface post-update, causing users to feel deceived by free-filing claims
- “Users report being forced into expensive upgrades without clear consent”
Request
Most requested
- Transparent pricing models are requested to prevent surprise charges during the final filing stage
- “Users demand upfront disclosure of all costs before committing”