High confidence · Latest 100 of 2.7M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate engaging gameplay and social/alliance features, but report aggressive pay-to-win mechanics and poor customer support.
Rating: 4.6
Reviews: 2.7M
Confidence: high
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(2.7M)Current version
4.6/ 5
+0.3 vs overall
★★★★★★
(381.5K)Main signal post-update: engaging Gameplay.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Engaging Gameplay
- “The best post apocalyptic zombie strategy game I have played”
- “Very deep game”
- Social/Alliance Features
- “The team aspect is actually engaging rather than annoying”
- “I found an awesome alliance”
Complaint
Common complaints
- Aggressive Pay-to-Win Mechanics
- “If you don't spend 1000$ or more per week, you are simply not competitive.”
- “It’s up there with going to Las Vegas and losing your kids college funds.”
- Poor Customer Support
- “The worst player support out of any app or game I have ever used in my LIFE.”
- “Tried to contact them for weeks with no response.”