High confidence · Latest 100 of 164 total reviews analyzed · Based on 164 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate core caller identification functionality provides utility for identifying unknown or suspicious incoming phone numbers, but report subscription management and cancellation processes are intentionally difficult to navigate within the mobile application and premium features fail to unlock or remain gated behind usage limits despite active paid subscriptions.

Rating: 4.0

Reviews: 164

Confidence: high

How did the latest release land?

Overall
4.0/ 5
(4.3M)
Current version
4.4/ 5
+0.4 vs overall
(58.5K)
Main signal post-update: core caller identification functionality provides utility for identifying unknown or suspicious incoming phone numbers.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Core caller identification functionality provides utility for identifying unknown or suspicious incoming phone numbers
    • Users find the identification of suspicious numbers helpful for screening calls
    • The primary caller ID feature is noted as a useful tool for daily communication
Complaint

Common complaints

  • Subscription management and cancellation processes are intentionally difficult to navigate within the mobile application
    • Users report inability to cancel recurring charges through the app interface
    • Multiple reports of continued credit card deductions after attempting to unsubscribe
  • Premium features fail to unlock or remain gated behind usage limits despite active paid subscriptions
    • Subscribers report receiving usage limit notifications immediately after payment
    • Technical errors prevent access to premium contact tagging features post-purchase
Request

Most requested

  • Simplified privacy controls allow users to remove their personal data from public search results
    • Users request an in-app setting to hide or unlist their phone numbers
    • Demand for easier access to data removal without relying on external links

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Getcontact, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0