The Lufthansa app is a digital travel companion designed to manage the end-to-end flight experience for airline passengers. It facilitates booking, seat selection, and check-in processes while providing real-time flight information and disruption management. The app is recognized for its user experience and integration with the Lufthansa Group Network.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Frequent travelers and passengers flying with Lufthansa Group Network Airlines.
Key features
Users can book flights, reserve or change seats, and add extra baggage directly within the app.
Enables mobile check-in for Lufthansa Group Network flights with access to digital flight tickets and mobile boarding passes.
Provides a centralized space to store user profiles, Miles and More information, and multiple payment methods.
Keeps travelers informed with live updates to ensure smooth travel, particularly during flight disruptions.
How much does it cost?
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
Lufthansa Group Digital Hangar
4 apps tracked · Travel
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Lufthansa
How's the Travel market?
The rivals identified
By Delta Air Lines, Inc.
Both apps serve as the primary digital interface for airline passengers to manage bookings and check-in, competing for the same frequent traveler segment.
- Fly Delta features a Today screen that centralizes day-of-travel data to reduce airport friction.
- Fly Delta integrates SkyMiles directly into the app to increase switching costs for frequent flyers.
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Unlock the head-to-head verdict: where this rival wins, and where it loses.
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Key takeaways for Lufthansa
Where is it heading?
Bottom line
While the app offers a comprehensive suite of travel management tools, users report significant friction regarding authentication and check-in reliability.
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