High confidence · Latest 89 of 139 total reviews analyzed · Based on 139 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate high quality apparel materials and comfortable fit drive strong brand loyalty among repeat customers, but report login and account creation failures prevent users from accessing the app entirely.

Rating: 4.9

Reviews: 139

Confidence: high

How did the latest release land?

Overall
4.9/ 5
(509.4K)
Current version
4.9/ 5
+0.0 vs overall
(508.6K)
Main signal post-update: high quality apparel materials and comfortable fit drive strong brand loyalty among repeat customers.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch2 releases in range

Review themes

Praise

What users love

  • High quality apparel materials and comfortable fit drive strong brand loyalty among repeat customers
    • Users frequently praise the soft fabric and supportive design of bras and leggings
Complaint

Common complaints

  • Login and account creation failures prevent users from accessing the app entirely
    • Multiple reports of the app failing to recognize valid email addresses during sign-in
Request

Most requested

  • Automated application of store credit to online purchases to avoid manual checkout friction
    • Users request a feature to automatically apply store credit during the checkout process

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by lululemon, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0