High confidence · Latest 100 of 347 total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate mobile document editing functionality provides significant utility for academic and professional tasks on the go and core document creation and management features remain reliable for long-term users across multiple devices, but report keyboard input failures following the latest update prevent users from typing or editing documents on mobile and data loss and synchronization errors result in the permanent disappearance of hours of user work.
Rating: 4.8
Reviews: 347
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(19M)Current version
4.7/ 5
-0.0 vs overall
★★★★★★
(2.8M)Main signal post-update: mobile document editing functionality provides significant utility for academic and professional tasks on the go.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Mobile document editing functionality provides significant utility for academic and professional tasks on the go
- “Users frequently mention the app helps with school assignments and work documents”
- “The ability to edit files directly on a phone is cited as a primary benefit”
- Core document creation and management features remain reliable for long-term users across multiple devices
- “Long-term users express satisfaction with the consistency of the tool over many years”
- “The app is described as an essential and efficient tool for personal productivity”
Complaint
Common complaints
- Keyboard input failures following the latest update prevent users from typing or editing documents on mobile
- “Multiple reports indicate the keyboard fails to appear when attempting to edit text”
- “Users on both iPhone and iPad report the app is unusable for writing due to input issues”
- Data loss and synchronization errors result in the permanent disappearance of hours of user work
- “Users report losing significant progress despite having autosave enabled”
- “Sync issues with cloud storage are cited as a cause for document deletion”
Request
Most requested
- Restoration of original male and female voices for the read aloud feature to replace mechanical options
- “Users specifically request the return of previous voice options after recent updates”
- “The current default voice is described as monotone and unpleasant”