Microsoft Word user reviews, decoded
High confidence · Latest 120 of 347 total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate mobile accessibility allows users to edit documents and complete school tasks while on the go and integrated dictation and grammar checking features provide significant support for authors and students, but report frequent application crashes and document loss during editing sessions frustrate users and impede productivity.
Rating: 4.7
Reviews: 347
Confidence: high
The latest update lacks specific fixes for the reported crashes and text selection issues, leaving the primary complaint landscape unchanged and active.
How did the latest release land?
Overall
4.8/ 5
★★★★★
(19M)Current version
4.7/ 5
-0.0 vs overall
★★★★★★
(2.8M)Main signal post-update: mobile accessibility allows users to edit documents and complete school tasks while on the go.
Review themes
Praise
What users love
- Mobile accessibility allows users to edit documents and complete school tasks while on the go
- Integrated dictation and grammar checking features provide significant support for authors and students
Complaint
Common complaints
- Frequent application crashes and document loss during editing sessions frustrate users and impede productivity
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 347 reviews. Updated regularly.