High confidence · Latest 120 of 290 total reviews analyzed
Recent user voice shows a frustrated sentiment. Users appreciate convenient file access across multiple devices keeps professional workflows moving for long-term subscribers, but report forced migration from the standalone scanning app creates friction and reduces document quality for users and broken video playback controls prevent full screen viewing and playback speed adjustments post-update.
Rating: 4.6
Reviews: 290
Confidence: high
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
- “Users appreciate having files available on phone and desktop”
- “Integration with other hardware like tablets and computers is cited as a benefit”
Common complaints
- Forced migration from the standalone scanning app creates friction and reduces document quality for users
- “Users report the scanning experience is worse than the previous dedicated application”
- “Forced redirection to this app during critical tasks causes significant time loss”
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
- “Users cannot expand videos to full screen after the recent update”
- “Missing playback controls like speed adjustment and skipping are frequently cited”
Most requested
- Simplified navigation to return to the root directory without repetitive back button usage
- “Users find moving through subdirectories laborious and linear”
- “Requests for a home button to exit deep folder structures”