MTA TrainTime is a navigation and ticketing app for Long Island Rail Road and Metro-North Railroad customers. It enables users to plan trips, track train locations via GPS, and purchase tickets directly through the platform.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Commuters and travelers utilizing the LIRR and Metro-North rail networks.
What does it look like?
Key features
Allows users to purchase tickets using Google Pay or credit/debit cards, with support for split payments.
Provides GPS-based train tracking and displays live car crowding levels.
Offers departure times, transfer details, and the ability to search multiple origin or destination stations simultaneously.
Includes an in-app chat feature to communicate directly with LIRR or Metro-North customer service representatives.
How much does it cost?
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
Metropolitan Transportation Authority
2 apps tracked · Navigation
The Official MTA AppUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for MTA TrainTime
How's the Navigation market?
The rivals identified
By NJ TRANSIT
Both apps provide essential ticketing and real-time transit tracking for regional rail commuters within the New York metropolitan area. They compete for the digital commuter habit by serving overlapping populations that frequently travel between New Jersey and New York.
- NJ TRANSIT integrates bus and light rail services, while MTA TrainTime focuses exclusively on LIRR and Metro-North rail.
- NJ TRANSIT provides a contactless ticket activation mechanism designed to reduce boarding friction for high-volume transit users.
Northern Train Tickets & TimesContender
Greater Anglia Train TicketsContender
MBTA Rider - Commuter RailContender
ixigo Trains: Ticket BookingContender
Train Ticket App : RailYatriContender
Eurail/Interrail Rail PlannerContender
onTime : MNR - MetroNorth RailContender
Train Times UK Journey PlannerContender
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for MTA TrainTime
Where is it heading?
Bottom line
While the app offers robust tracking and ticketing functionality, users frequently report dissatisfaction with the strict ticket activation policies and associated penalty charges.
Report last updated