High confidence · Latest 100 of 58.4K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate content variety and access, but report app stability and crashes and library login issues.
Rating: 4.6
Reviews: 58.4K
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(58.7K)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(17.1K)Main signal post-update: content Variety and Access.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Content Variety and Access
- “Full access to over 7000 newspapers and magazines”
- “Saves me an absolute fortune in magazines”
Complaint
Common complaints
- App Stability and Crashes
- “New version crashes every time I access my library”
- “Within 20 seconds of opening a page it refreshes to magazine home screen”
- Library Login Issues
- “Requires me to go through a lengthy login process every single time”
- “Unable to sign in using library access”