High confidence · Latest 100 of 154 total reviews analyzed · Based on 154 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate core communication features provide reliable connectivity for voice and text messaging across global regions, but report post-update stability issues including frequent application crashes and unexpected account logouts.
Rating: 4.7
Reviews: 154
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(111.5M)Current version
4.7/ 5
-0.0 vs overall
★★★★★★
(8.3K)Main signal post-update: core communication features provide reliable connectivity for voice and text messaging across global regions.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Core communication features provide reliable connectivity for voice and text messaging across global regions
- “Users report consistent call clarity and message delivery over various network types”
- “The app is described as a primary tool for maintaining contact with friends and family”
Complaint
Common complaints
- Post-update stability issues including frequent application crashes and unexpected account logouts
- “Users report the app closing unexpectedly during chat sessions following the latest update”
- “Multiple accounts of being forced to re-authenticate or experiencing session timeouts”
Request
Most requested
- Reintroduction of legacy chat head functionality to replace the current bubble implementation
- “Users request an option to toggle between the current bubble system and traditional chat heads”