High confidence · Latest 100 of 198 total reviews analyzed · Based on 198 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate mobile access to store browsing and profile management provides convenient utility for console owners, but report authentication loops and forced sign-outs post-update prevent users from accessing their accounts.

Rating: 3.6

Reviews: 198

Confidence: high

How did the latest release land?

Overall
3.7/ 5
(1.2M)
Current version
4.3/ 5
+0.7 vs overall
(86.9K)
Main signal post-update: mobile access to store browsing and profile management provides convenient utility for console owners.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Mobile access to store browsing and profile management provides convenient utility for console owners
    • Users appreciate the ability to edit profiles and browse the store without console access
    • The app serves as a useful companion for managing account activities remotely
Complaint

Common complaints

  • Authentication loops and forced sign-outs post-update prevent users from accessing their accounts
    • Users report being repeatedly signed out and unable to log back in after recent updates
    • Passkey and two-factor authentication requirements create dead-end loops for many users
Request

Most requested

  • Dark mode app icon and improved UI clarity for better navigation and accessibility
    • Users request a dark app icon to match modern mobile design standards
    • Feedback highlights a need for more intuitive UI elements and better information density

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by PlayStation App, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0