PNC Mobile Banking user reviews, decoded
High confidence · Latest 120 of 1.2K total reviews analyzed
Fresh user feedback skews frustrated. Users appreciate mobile check deposit functionality provides significant time savings for users receiving regular paper-based pension checks and customer support associates provide effective and friendly assistance when users encounter technical hurdles with the app, but report frequent app crashes and launch failures following the latest update prevent users from accessing their accounts.
Rating: 4.9
Reviews: 1.2K
Confidence: high
The latest update failed to address persistent input field bugs and introduced new stability regressions, resulting in a high volume of negative feedback regarding app launch failures.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Mobile check deposit functionality provides significant time savings for users receiving regular paper-based pension checks
- Customer support associates provide effective and friendly assistance when users encounter technical hurdles with the app
- Zelle integration offers a straightforward and reliable method for sending money to friends and family members
Common complaints
- Frequent app crashes and launch failures following the latest update prevent users from accessing their accounts
Most requested
Full sentiment breakdown
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