High confidence · Latest 100 of 25.7K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate audio and visual quality and content availability, but report playback and connectivity issues and lack of background support.
Rating: 3.5
Reviews: 25.7K
Confidence: high
How did the latest release land?
Overall
4.1/ 5
★★★★★
(26.1K)Current version
3.5/ 5
-0.6 vs overall
★★★★★★
(35)Main signal post-update: playback and Connectivity Issues.
Review themes
Praise
What users love
- Audio and Visual Quality
- “audio and picture quality is super”
- “nice video & audio”
- Content Availability
- “all songs are available”
Complaint
Common complaints
- Playback and Connectivity Issues
- “not at all working properly”
- “other person can listen but I can't hear”
- “video unavailable no matter what song I try to play”
- Lack of Background Support
- “You can’t listen in background”