Ryanair user reviews, decoded
High confidence · Latest 120 of 3.2K total reviews analyzed
Fresh user feedback skews upset. Users appreciate the core booking and flight management interface remains simple and easy to use when functional and customer support chat provides rapid resolution for specific booking errors like passenger age corrections, but report frequent app crashes and session errors during check-in force users to pay airport check-in fees.
Rating: 4.5
Reviews: 3.2K
Confidence: high
The latest update failed to address the core check-in stability issues, as post-update reviews continue to highlight crashes and session errors at the same frequency as pre-update.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The core booking and flight management interface remains simple and easy to use when functional
- Customer support chat provides rapid resolution for specific booking errors like passenger age corrections
Common complaints
- Frequent app crashes and session errors during check-in force users to pay airport check-in fees
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 3,176 reviews. Updated regularly.