Ryanair user reviews, decoded
High confidence · Latest 120 of 3.3K total reviews analyzed
Fresh user feedback skews upset. Users appreciate the core flight booking functionality provides a fast and simple experience for users who successfully complete the process, but report mandatory app usage for boarding passes creates significant friction when technical errors prevent successful check-in.
Rating: 4.5
Reviews: 3.3K
Confidence: high
The latest update failed to resolve persistent check-in errors and passport scanning failures, which remain the dominant complaint themes in post-update reviews.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The core flight booking functionality provides a fast and simple experience for users who successfully complete the process
Common complaints
- Mandatory app usage for boarding passes creates significant friction when technical errors prevent successful check-in
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 3,252 reviews. Updated regularly.