High confidence · Latest 100 of 148 total reviews analyzed · Based on 148 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate grocery delivery and pickup services provide essential convenience for disabled and busy shoppers, but report post-update application crashes and blank screen errors prevent basic navigation and shopping.
Rating: 4.8
Reviews: 148
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(1.7M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(1.2M)Main signal post-update: grocery delivery and pickup services provide essential convenience for disabled and busy shoppers.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Grocery delivery and pickup services provide essential convenience for disabled and busy shoppers
- “Users appreciate the ability to order groceries for delivery when unable to shop in-store”
- “Delivery personnel are frequently described as helpful and professional”
Complaint
Common complaints
- Post-update application crashes and blank screen errors prevent basic navigation and shopping
- “Users report the app opens to a blank screen with only a logo after the latest update”
- “Frequent error codes and forced app closures are rendering the platform unusable for many”
Request
Most requested
- Printable shopping lists organized by aisle would improve the in-store shopping experience
- “Users request a feature to print their digital lists sorted by store layout”