High confidence · 98 reviews analyzed · Based on 98 reviews. Signal may be noisy.
Excited
Recent user voice shows a excited sentiment. Users appreciate transparent pricing models including all fees upfront build trust during the ticket purchase process, but report inconsistent ticket delivery and third-party seller failures lead to event entry issues for users.
Rating: 4.9
Reviews: 98
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(1M)Current version
4.9/ 5
0.0 vs overall
★★★★★
(1M)Main signal post-update: transparent pricing models including all fees upfront build trust during the ticket purchase process.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Transparent pricing models including all fees upfront build trust during the ticket purchase process
- “Users appreciate that the final price is displayed clearly without hidden charges”
Complaint
Common complaints
- Inconsistent ticket delivery and third-party seller failures lead to event entry issues for users
- “Reports of tickets failing to scan at venue gates after purchase from third-party sellers”
Request
Most requested
- Direct email delivery of ticket barcodes to avoid mandatory app installation for event access
- “Users request the option to receive tickets via email instead of being forced to use the mobile app”