High confidence · Latest 100 of 151 total reviews analyzed · Based on 151 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate ordering convenience and staff and service, but report ai/chatgpt integration and technical reliability.
Rating: 4.7
Reviews: 151
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(1.5M)Current version
4.7/ 5
-0.2 vs overall
★★★★★★
(11.7K)Main signal post-update: aI/ChatGPT Integration.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ordering Convenience
- “Very easy to use! Love the ease of ordering and picking up could not be easier.”
- Staff and Service
- “Staff extremely friendly at this store! I drive out of our way... because of their service!”
Complaint
Common complaints
- AI/ChatGPT Integration
- “Literal AI slop in a coffee app. Just when I thought things couldn't get any stupider. Do not install.”
- Technical Reliability
- “app never works right and doesn't show prices”
- “On each and every store, it always says 'Online Order is Not Available'.”